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Flexera One Forum

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Solved! Inventory Device Roles Best Practices

Hi Everyone -  I was curious if anyone had a specific methodology for device role management and how they adjust roles & exemptions in their system? We have about 2x as many environment names as what Flexera's fields cover, so mapping to them is some...

Solved! Asset Status controlling Inventory Status

I know that a change to a hardware asset status that is linked to an inventory can trigger a change in the inventory status.  For example if an asset is retired, then its inventory is automatically unlinked and archived.  However, I recently tested t...

despain by Level 3
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Solved! .XML file type not shown in file evidence

Hello! I was asked about why a certain file of type .xml which has been verified to exist on the device was not being shown under the file evidence for a Linux device while many other files from that file path were being shown.  I checked a couple mo...

Flexera Unrecognized Evidence SKU Questions

Are you able to provide some insight for our team as to how FlexeraOne treats license records, where we manually populate unrecognized SKUs in a license records? Meaning; once a SKU is added to the knowledgebase, will those SKUs reconcile and update ...

jbursch1 by Level 3 Flexeran
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VM Type Field

We have several thousand devices with various os (Windows Server DataCenter, Windows 10, RHEL, Windows 11, CentOS, etc) that show the VM Type as Hyper-V.  We are getting inventory through the Tanium connector. What attribute sets the value of Hyper V...

Maintenance SKU's Help

When creating license records, vendors will supply Maintenance SKU’s which are not useful when creating licenses. Since I do not have historical data available to determine original Software SKU, what do you do? I am concerned the license properties ...

jbursch1 by Level 3 Flexeran
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  • 1 replies
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Solved! One time upload from CMDB of specific fields.

I am trying to upload CMDB data from specific rows on an excel sheet. what template should I use from the provided zip file? I am trying to upload Environment ( Prod/Test/Dev)Location (Where server is located)Managed by (Support team)Owned by (Owner ...

Usage Gap in FlexNet inventory agent

Hi -  We are looking at implementing IT Asset Request and Reclaim (App Broker Cloud) with the rest of our Flexera One modules. Few questions and some help is needed. Can an Flexera Expert help? I found that there are limitations related to usage mete...

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jbursch1 by Level 3 Flexeran
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  • 1 replies
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