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InstallAnywhere Triage and Preliminary Troubleshooting

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Providing the necessary information to allow a Support Engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallA...
by Community Manager tony_flexera Community Manager

?ERROR - JRE Source does not exist? on Mac OS X

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SummaryThe article talks about the 'JRE Source does not exist' error on Mac OS X.SymptomsThe following error is seen in the installation log on Mac OS X: Install Directory: /Applications/2013/jre Status: SUCCESSFUL Ins...
by Flexera apahtg Flexera

HOTFIX: InstallAnywhere HotFix for Windows Launchers

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SummaryThis is the InstallAnywhere HotFix for Windows LaunchersSymptomsThis HotFix addresses the following issues: IOJ-1737900Without VM installer fails to launch using Java 8 Update 60 on Windows. The error displayed is ?Windows error 2 occurred wh...
by Flexera apahtg Flexera

Using a buildproperties.properties File

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SummaryInformation on how to use a buildproperties.properties file for building installersSynopsisYou can use a buildproperties.properties file to build installers for a project. To do this, pass the ?p argument with the path and name of the buildpro...
by Flexera tphamda Flexera

Localizing Custom Code

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SummaryHow to localize custom code actions, panels, and consoles.SynopsisThis article explains how to internationalize custom code actions, panels, and consoles.DiscussionThe InstallAnywhere API provides a simple means for localizing custom code acti...
by Flexera tphamda Flexera

Unable to Update Installer's EXE File Properties

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SummaryThis article discusses InstallAnywhere's limitation on modifying the details for a Windows Installer's exe propertiesSymptomsWhen a Windows target installer is built, the installer's property values are hardcoded and cannot be customized in In...
by Flexera tphamda Flexera

Could not find a valid Java virtual machine to load error

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SummaryInformation on the the LaunchAnywhere Error: Could not find a valid Java virtual machine to loadSymptomsWhen running an installer, the following LaunchAnywhere error may be displayed during launch time: Could not find a valid Java virtual mac...
by Flexera tphamda Flexera

InstallAnywhere Professional vs Premier

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SummaryThis article explains the additional features in the Premier Editions of InstallAnywhere as compared to the Professional Edition.SynopsisInstallAnywhere is available in two different editions: InstallAnywhere Premier EditionInstallAnywhere Pro...
by Flexera tphamda Flexera