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5 Ways our Support Portal Speeds Up Your Outcomes

5 Ways our Support Portal Speeds Up Your Outcomes

Photo by Karol D from PexelsPhoto by Karol D from Pexels

 

Save time by real-time troubleshooting with chat

Hello, is it me you’re looking for? We hope so because our Technical Support Engineers are looking for you to use the live chat through our case portal. Our team will answer your questions and will document, create the case and direct it to the best team to help—if it requires advanced engineering assistance.      

Speed time to resolution with attachments

Encountering errors is frustrating. Not knowing where to send the error messages and supporting information is even more so. Now you can expedite your support fixes by adding attachments directly to a new case when opened through our support portal.   

Speedier outcomes with collaboration on cases

As the saying goes, two minds are better than one. Collaborate on support cases with your coworkers via our community case portal.   

Find past solutions quickly

Keep the things that give you joy, like troubleshooting steps for platform issues. Find your answers from closed support cases in our community case portal.    

Better manage your projects with our bug tracker

Don’t let tracking bugs get you down. Use the Case portal bug filter to see the list of known bugs and review their status by our Engineering teams. Find out more about the Bug classification and fix process.

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Last update:
‎Aug 18, 2020 09:05 AM
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