This video will walk step-by-step through setting up a survey of users that meet specific targeting criteria with a Manual Campaign. We will set up an example campaign that aims to collect feedback on a new version we’ve released to see how it people like it. In this video, you’ll learn:
How responses, both quantitative and qualitative, can be captured as Custom Properties and Custom Events, for future use within Usage Intelligence (including retargeting campaigns based on survey responses).
How to follow up with any of the users that gave negative response to dig deeper into their feedback.
How to set up a simple automatic campaign that will serve up a bigger survey from a third party provider.