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How can Usage Intelligence track new installations if I don't have an installer/uninstaller?

How can Usage Intelligence track new installations if I don't have an installer/uninstaller?

Usage Intelligence does not require integration with an installer or uninstaller script and is able to track users even if your software is a simple executable. A new user installation is detected the very first time the software calls home and a churned user is declared lost after not calling home for a number of days - this time period is configurable from the dashboard and by default set to 40 days.

For more information on how Usage Intelligence detects new and lost users, please check out this KBase article.

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Last update:
‎Apr 03, 2020 11:45 PM
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