cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
anmuwk
Level 2

Reset Event Usage Timeline

Hi Team,

as we started to use usage intelligence in our app, we played around a bit with the events. We hat a not so good idea and flooded your API with a ton of different event names. We removed the bad code meanwhile, but the event usage timeline is not usable for us, because there are this strange events in it.

In the administration we tried to remove tracking of these old events and get only a couple "really designed" events. But administration shows only the first 3000 event names which where tracked.

So is there any way to see more than 3000 events in the backend to disable them all? Or could you reset to event tracking at all, to get rid of this old trash?

Best regards

Andreas

0 Kudos
3 Replies
BhargavaNagaraj
Revenera
Revenera

Hi anmuwk,

Please provide your product ID for which you want to reset the list of tracked events.

Note: Once you remove a feature from the list, you are indicating to Usage Intelligence that you are no longer interested in this feature's usage data. All tracking data collected about this feature usage will be permanently discarded and it is no longer possible to generate reports based on historical data for this feature. Should you choose to re-enable feature tracking for a previously disabled feature, feature usage collection will start again from the moment you save the new list.

Thanks,

Bhargava

0 Kudos

Hi,

sorry, totally lost this out of scope. The product id is 2380138461.

Regards

Andreas

0 Kudos

Hi Andreas,

Please open a support ticket with the request details for us to go ahead with this.

To open a support ticket please follow, 

https://community.flexera.com --> get support --> open new case (register using company email address if not already)

Thanks,

Bhargava

0 Kudos