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Technopedia Generation Issues - [Resolved]

wmahmood
Community Manager Community Manager
Community Manager
3 4 847
‎Aug 05, 2022 12:39 PM
Problem We are facing technical challenges with the daily Technopedia releases. New additions or changes to the Technopedia are not reflected in the catalogue until the issue is fixed.
Which Components are affected Technopedia, API
When it started The issue started on Tuesday, August 2nd, 2022. 
ETA

Update 8/8:  The issue is resolved. All of our Technopedia and Teachnopedia API customers should be able to see the changes made to the content since the outage.

 

 

Tags (1)
4 Comments
bmaudlin
Level 9 Champion
Level 9 Champion
‎Aug 05, 2022 01:07 PM

Hi @wmahmood,

Does this also impact IT Visibility? 

 

0 Kudos
wmahmood
Community Manager Community Manager
Community Manager
‎Aug 07, 2022 09:22 AM

@bmaudlin It doesn't affect IT visibility. It affects the daily Technopedia catalogue sync for the Data platform, and the Technopedai API where it will not reflects new changes made since the last successful compilation. 

bmaudlin
Level 9 Champion
Level 9 Champion
‎Aug 08, 2022 01:59 AM

Okay good to know thanks. 

 

wmahmood
Community Manager Community Manager
Community Manager
‎Aug 08, 2022 06:26 AM

The issue is resolved. All of our Technopedia and Teachnopedia API customers should be able to see the changes made to the content since the outage. We apologize for the inconvenience caused.