Some users may experience issues accessing the case portal. For more information, please click here.


What product do I choose when opening a case?

Our updated support product list in the case open window. Please refer to the below mapping to use. And don’t worry if you select an incorrect product–our Technical Support Team will transfer your case to the correct queue.


If your product is…

Select this in the product picklist

App Broker Cloud

Flexera One – IT Asset Requests


Flexera One - Cloud

FNMS Cloud

Flexera One – IT Assets


Flexera One - Cloud

IT Visibility

Flexera One – IT Visibility


Flexera One - Cloud

SaaS Manager

Flexera One - SaaS


Flexera One - Cloud

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