Please select your product to see your maintenance plan.
Feature | No Plan | Silver Plan | Gold Plan |
Flexera Community ![]() |
community.flexera.com | ||
Hours of Operation ![]() |
- | Local business hours | |
Response Targets ![]() |
- | 16 business hour response on all severity levels |
|
Ongoing updates ![]() |
- | - |
|
Length of service ![]() |
- | Perpetual: 1-3 years | |
Product Updates ![]() |
- | Included | |
Product Upgrades ![]() |
- | Included | |
Method of Access![]() |
- | Phone & Web support | |
Response Method ![]() |
- | By method of customer contact unless otherwise indicated | |
Products Support (EOL) ![]() |
https://helpnet.flexerasoftware.com/eol/ |