If you are installing Spider Software Recognition on a Japanese Machine it will fail if the language for non-Unicode programs is set to Japanese.
Due to different handling of unicode files the BOM of a file is handled as string and therefore showing/using a wrong name of the database.You can see this on the following screenshot:
As a workaround you can configgure your system locales to overcome this problem.
Change the language for non-Unicode programs to English (US) instead if Japanese:
Oct 22, 2018