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Summary

If you are installing Spider Software Recognition on a Japanese Machine it will fail if the language for non-Unicode programs is set to Japanese.

Symptoms

If you are installing Spider Software Recognition on a Japanese Machine it will fail if the language for non-Unicode programs is set to Japanese.


Cause

Due to different handling of unicode files the BOM of a file is handled as string and therefore showing/using a wrong name of the database.
You can see this on the following screenshot:


Resolution

As a workaround you can configgure your system locales to overcome this problem.

Change the language for non-Unicode programs to English (US) instead if Japanese:


Additional Information

LCM6

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Version history
Last update:
‎Oct 22, 2018 09:31 PM
Updated by: