Summary
This article explains how to collect a complete set of log files for Spider Operations Manager
Synopsis
You are having troubles with Spider Operations Manager
Discussion
To analyze your problem we need a complete set of log files.
To get them please follow theses steps:
- Navigate to your Operations Manager home directory (default: C:\Program Files\OperationsManager)
- Zip the whole logs folder -> omlogs.zip
- Navigate to your ESI home directory (default: C:\Program Files (x86)\ESI)
- Zip the whole logs folder -> esilogs.zip
- Send us the two zip files
Products
OM4
