Some users may experience issues accessing the case portal. For more information, please click here.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Export unclassified signatures for manual upload to Recognition Center

Export unclassified signatures for manual upload to Recognition Center

Spider allows to download unclassified signatures to hand over to support for data classification work.

Why is the data needed?

As the Spider recognition catalog is signature based, only known signatures (from program data or files) can be part of the recognition process. Therefore it is essential to get unknown signatures into the process.

Beside the possibility to automatically upload data from the Spider Software Recognition module, users can manually download a file that contains unclassified program signatures. The signatures will be packed in a compressed file with .swrd ending.

Such files should be given to the Spider Support team, so that the team can ensure the signatures get into the recognition process.

The Spider Support team can be reached through this community or via support@flexera.com.

Where to find the download?

The download of unclassified signatures can be reached through:

Spider Main Menu > Asset Management > Software Services > Programs or
Spider Main Menu > Asset Management > Software Services > Info & Settings

Programs.png

Labels (2)
Was this article helpful? Yes No
No ratings
Version history
Last update:
‎Sep 22, 2022 01:08 AM
Updated by:
Contributors