If your environment isn't configured for SSL, but Require SSL is enabled in the WSUS Administration site in IIS, the following error can occur when SCCM attempts to download content: Failed to download content id XXXXXXX Error: The process is not in ...
If you see the below error when trying to upgrade Red Hat Enterprise Linux (RHEL) on-prem to Software Vulnerability Manager version csi-7.6.1.22 while using the install command 'rpm -Uvh csi-7.6.1.22-0.el7.x86_64.php7.rpm', you're likely experiencin...
Summary This article will assist SVM customers with allowing the 'Flexera Corporate Software Inspector Daemon' to bypass the local proxy settings configured in Windows. Steps Launch Regedit.exe as administrator on the Server which has the 'Flexera...
SVM is not able to publish Adobe Acrobat DC, version 2021.005.20048 (Continuous) to WSUS due to the file size limit set by WSUS. Issue:During the publishing attempt, the below error will appear: Workaround: The alternative workaround would be to do...
Summary In certain instances an installation issue has been identified when updating Adobe Acrobat Reader DC to version 21.001.20135 using Microsoft System Center Configuration Manager deployment package. Diagnosis: Product installation log:Product...
Symptoms: SVM Patch Daemon shuts down and stops the service. Error can be found in Daemon's svmpatch.log file in located in C:\ProgramData\Flexera Software\SVM Patch. Diagnosis: The error relates to Daemon not being able to connect to Flexera ser...
Description: Multiple vulnerabilities have been reported in SolarWinds Orion Platform and SolarWinds Network Performance Monitor, which can be exploited by malicious people to conduct cross-site scripting attacks, disclose sensitive information, ma...
Summary The customer faces an issue where the product status in Software Vulnerability Manager is incorrect. Cause The product detection rule is not available in the product vulnerability database.Vulnerability Database hasn't been synced with Fle...
Symptoms: SVM on-premise Virtual Appliance Unable to update to the latest version. The most common issue is where the latest SVM RPM file cant be found at the customer https://ca.secunia.com/download/ portal. Diagnosis: You are receiving an error...
Users often require additional help for the logical process workflow when it comes to integrating the Software Vulnerability Manager 2019 software to their internal WSUS or SCCM servers for patching. In most, users need additional elaboration on wha...
Summary This article explains how you can enable logging at SVM-on-premise Server for troubleshooting. Steps Log in to your SVM On-Premise server. Navigate to: /usr/local/SecuniaEdit Logging settings in config.ini with the following values: DEBUG_LEV...
The SVM on-premise user is unable to log in at SVM On-premise console and getting a Connection Failed Error. Please follow the below steps to resolve your issue.Steps: Log in to your DB server mysql -u root -p Search the private DB user (The private...
Summary SVM Patching Plugin is installed with an elevated admin account but it fails to load when a web page is refreshed. It displays a '"An error occurred while loading the SVM Plugin" related to signature checksum. Symptoms SVM Patching Plugin is ...
Summary You are under Patching menu in SVM2018 and you attempt to connect to your WSUS/SCCM instance using the connection dialog in SVM. The SVM display connection error 0x8007007e and error message "Unable to load DLL "SusNativeCommon.dll" :: The sp...
Summary While running an ongoing terminal scan with the SVM Agent for Linux, the latter returns the following: "error while checking in with server (60) ... connection error"This error is related to the server SSL certificate which in this case had n...
Summary When publishing a package from the Software Vulnerability Manager, the following error appears: "Failed to publish package - Code: -2147024809 - Unable to find database configuration value" Symptoms The related issue is a Microsoft WSUS API i...
Summary This article describes the general steps that can be taken to troubleshoot a package that was published by the Software Vulnerability Manager and its Flexera Package System where the package was provided as silently installable out-of-the-box...
Summary This guide provides a solution if you receive an error message 0x800b0109 when deploying third-party updates created by the Flexera Software Vulnerability Manager. Symptoms You receive an error 0x800b0109 when installing any third party upda...
Summary Certificate error with Software Vulnerability Manager dll files on Windows Server 2012 R2 files resulting in an inability to load the WSUS configuration interface. Symptoms The dll files cannot be loaded when accessing the SVM/Patching/Config...
Summary "CreateDirectory Failed" error is a generic error that may be caused by multiple scenarios. Such a scenario can be moving the default for WSUS \UpdateServicesPackages\ directory physically to another drive or server without using WsusUtil.exe...
