If you see the below error when trying to upgrade Red Hat Enterprise Linux (RHEL) on-prem to Software Vulnerability Manager version csi-220.127.116.11 while using the install command 'rpm -Uvh csi-18.104.22.168-0.el7.x86_64.php7.rpm', you're likely experiencing a conflict with the previous version of Software Vulnerability Manager. Due to library changes, this is expected behavior.
Follow the below steps to complete your upgrade
1. Perform a backup of your Software Vulnerability Manager appliance.
2. Run the following command on your RHEL server to get your current Software Vulnerability Manager version.
rpm -qa | grep csi
3. Run the following command, where X.x.x.x.x refers to the version of Software Vulnerability Manager version you found in step 1. This will remove the previous RPMs to avoid conflicts
rpm -e csi-X.x.x.x-x.x.x86_64
4. Run the following upgrade command where X.x.x.x.x refers to the Software Vulnerability Manager On-Premises Edition version number that you have just downloaded and are now upgrading to.