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Scan data not available

Scan data not available

Symptoms:

When the Software Vulnerability Agent is installed and running as a service, you may see a white list added in the scan agent log that does not appear when running agent scan manually using the command line.

 

[12/03 11:39:23.899] Append in whiteList path = D:\TEST

[12/03 11:39:23.023] : Initializing Filesystem Inspector

[12/03 11:39:24.052] Added "C:\" to search list

[12/03 11:39:24.073] Added "D:\" to search list

[12/03 11:39:24.099] Skipping "C:\" from the scan, since it is not allowed.

Diagnosis:

If there is no white list configured on the server, you need to check two local locations and make sure there are no rules.json file present.

When scan is running as a service it uses rules.json from below location

C:\Windows\System32\config\systemprofile\AppData\Local\Vulnerable Software Discovery Tool

Executing Software Vulnerability Manager Agent scan manually will use below location for rules.json file

%LocalAppdata%\Vulnerable Software Discovery Tool

Solution:

Deleting rules.json should correct issue with data not showing or scan results differ between scan executed manually in command line and automatically by the Flexera Corporate Software Inspector Agent service.

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Version history
Revision #:
2 of 2
Last update:
‎Dec 17, 2020 05:56 AM
Updated by:
 
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