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How to Email a Knowledge Article

How to Email a Knowledge Article

Summary

This article provides options for email an article to a customer.

Synopsis

This article provides options for email an article to a customer.

Discussion

A. Copy and paste the short link url into the articles - http://support.flexerasoftware.com/cp?a=<Salesforce Article Number> . Ex. http://support.flexerasoftware.com/cp?a=000008153

B. Copy and Paste the long URL into the articles -https://flexeracommunity.force.com/customer/articles/en_US/ERRDOC/Q206296

C. Use the Knowledge Articles via Email template. Note: This includes internal only sections as well so verify those are not populated.
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