SaaS Management: Slack License Differentiation

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Slack License Differentiation

The Slack integration instructions were renamed as Slack (for Workspace) to reflect users integrating with Slack at a workspace level. The following integration instruction sections were updated to reflect the new Slack license differentiation feature.

  • Application Roster
  • License Types
  • License Differentiation
  • Application Roster API Endpoint
  • Application Task Tracking

Application Roster

The Slack (for Workspace) application roster now stores the license types: Free and Billable.

License Types

Slack has a Fair Billing Policy where only “Active” members are billed. This information is available via the Billable Info API. The following table summarizes the Slack license types displayed in the Activity tab.

Slack License Types Displayed in the Activity Tab

License Differentiation

SaaS Manager offers a license differentiation feature that allows you to view which users have free Slack accounts and which users have billable Slack accounts. To view this license differentiation feature, navigate to the Activity tab of the Slack App Details screen where you can filter and export the Slack license types.

The total spend for the billable Slack accounts displayed in the Slack App Details screen is based on the Slack license cost details entered in the License Details tab. For details, refer to Entering license details for license differentiation.

Application Roster API Endpoint

The following endpoint has been added for license differentiation:

Application Task Tracking

License Differentiation has been added to Slack (for Workspace) in the Application Task Tracking chart.

For release details, refer to the November 2020 release notes.