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- Windows Compatibility Issues on Windows 8.1 and Server 2012 R2 for Suite and InstallScript Projects
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Windows Compatibility Issues on Windows 8.1 and Server 2012 R2 for Suite and InstallScript Projects
Windows Compatibility Issues on Windows 8.1 and Server 2012 R2 for Suite and InstallScript Projects
Summary
Windows 8.1 returns the version of Windows 8 and Windows Server 2012 R2 returns the version of Windows Server 2012 in Suite and InstallScript projects.Symptoms
Platform conditions used in a Suite project evaluate incorrectly on Windows 8.1 and Windows Server 2012 R2. The OS Version is evaluated as 6.2 on both Windows 8.1 and Windows Server 2012 R2. This is the OS Version which corresponds to Windows 8 and Windows Server 2012. This causes the installer to behave as if it is running on either Windows 8 or Windows Server 2012.Similarly, in InstallScript projects, the SYSINFO member nISOSL will be incorrectly set to the value ISOSL_WIN8 on Windows 8.1 and Windows Server 2012 R2.
Cause
This is caused by Windows Compatibility.Resolution
In order to resolve the issue, please apply the attached HotFix. In order to apply the HotFix, please follow the steps below:1.) Close the InstallShield 2013 IDE.
2.) Browse to the Support folder in the InstallShield 2013 install location. The default location is:
32 bit operating system:
C:\Program Files\InstallShield\2013\Support
64 bit operating system:
C:\Program Files (x86)\InstallShield\2013\Support
3.) Rename the following files by appending ORIG to their name:
SetupExe.Admin.manifest
SetupExe.Highest.manifest
SetupExe.Invoker.manifest
4.) Copy the attached .zip file to the Support folder and extract it there.
5.) Verify that the three files which were renamed were extracted from the .zip file in the Support folder.
6.) Restart the InstallShield 2013 IDE and rebuild the project.
Additional Information
A new value for the SYSINFO member nISOSL which corresponds to Windows 8.1 and Windows Server 2012 R2 has been included with Service Pack 1 for InstallShield 2013. The value is:ISOSL_WIN81
For more information regarding the operating system version numbers for Windows operating systems, please see this article.
For more information regarding platform conditions in Suite/Advanced UI projects, please see this HelpNet article.
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