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Why are the Software Manager 'Install' and 'Download Only' buttons grey'ed out?

Why are the Software Manager 'Install' and 'Download Only' buttons grey'ed out?

Summary

This article will explain the reason as to why the Install and Download Only buttons are grey'ed out on the Software Manager when a new version is available.

Synopsis

Why are the Software Manager 'Install' and 'Download Only' buttons grey'ed out?

The Software Manager has appeared stating that a newer version of my product is available to download, however, the 'Install' and 'Download Only' Buttons are grey'ed out:
Software manager displaying a message that a new version of the product is available.

Discussion

What the Software Manager is showing is a message which states that a new version of the product is available, rather than an update which you can download.

If you are entitled to this new version then you will be able to obtain the download for the new version via the Product and License Center.
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Comments

Even i faced this issue initially but it cleared out once i rebooted my device. I am unable to find the exact reason for it. But restarting your device