InstallShield Knowledge Base

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InstallShield Knowledge Base

InstallShield Triage and Preliminary Troubleshooting

0 14 7936
Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...
by Revenera Community Admin tony_flexera Revenera Community Admin

HOTFIX: Install Fails With Error 1001 When a .NET Installer Class Component is Present in InstallShield 2015 SP1

0 1 4195
SummaryWhen an install containing a .NET installer class component is built on a machine with a certain version of.NET 4.6, the resulting install fails with error 1001.SymptomsWhen an install containing a .NET installer class component is built on a ...
by Level 5 Flexeran Jellou Level 5 Flexeran

Build Error -5002: Product Configuration Is Not Found In The Specified Project

0 0 2515
SummaryISDEV : error : -5002: Product Configuration 'Default Configuration' is not found in the specified project. Verify that the Product Configuration name is correct.SymptomsWhen building an InstallShield project, one may encounter the following b...
by Level 5 Flexeran Jellou Level 5 Flexeran

Windows Update KB3072630 causes Registry permission changes to HKCU to fail

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SummaryA hotfix is available: Windows update KB3072630 changed the way that custom actions in system context are allowed to interact with HKCU in order to resolve a vulnerability in Microsoft Windows: https://technet.microsoft.com/en-us/library/secur...
by nbikos Level 5

Error 7354 When Building MSI

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SummaryError 7354 occurs when building the MSI projectSymptomsThe build error 7354 occurs while referencing a string that does not have the correct value in MSI projects. The issue may occur with a new project or a migrated project. The error will re...
by Level 7 Flexeran NameTooShort Level 7 Flexeran

ISDEV : fatal error -4340: Internal build error

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SummaryThe InstallShield build process may fail presenting ISDEV : fatal error -4340: Internal build errorSymptomsThe InstallShield build process may fail in different ways. This can occur within a Visual Studio solution and outside of Visual Studio ...
by GeorgeK Flexera Alumni

The program can't start because api-ms-win-crt-stdio-l1-1-0.dll is missing from your computer

0 0 1053
SummaryTrying to open AdminStudio or InstallShield results in error: The program can't start because api-ms-win-crt-stdio-l1-1-0.dll is missing from your computerSymptomsLaunch AdminStudio an error dialog occurs.CauseMissing Visual C++ 2015 Redistrib...
by GeorgeK Flexera Alumni

InstallShield Build Error: fatal error 0

0 0 2730
SummaryThe InstallShield product including Express Edition build process may fail in different ways based on Trend Micro antivirus software.SymptomsThe InstallShield product including the Express Edition build process may fail with the following buil...
by Revenera Moderator Revenera_Ian Revenera Moderator

Installing Fonts Without Registering Them in the Registry

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SummaryThis article provides information on installing fonts without registering them with Windows.SynopsisThis article provides various methods of installing fonts without registering them when using a Basic MSI or InstallScript MSI project. By def...
by Level 5 Flexeran Jellou Level 5 Flexeran

Removal of Outdated and Obsolete Items in InstallShield 2013

0 0 1995
SummaryAs of InstallShield 2013, InstallShield no longer has support for a number of outdated technologies. Many of these technologies have reached their end-of-life milestone and are no longer supported by Microsoft. This article contains a list of ...
by Moderator pmillward Moderator

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