InstallShield Knowledge Base

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InstallShield Knowledge Base

InstallShield Triage and Preliminary Troubleshooting

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Providing the necessary information to allow a Support engineer to begin troubleshooting your issue is one of the best ways to avoid delays. This article discusses what type of information to include and how to gather it when submitting an InstallS...
by Community Manager tony_flexera Community Manager

Build Error 9513

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Summary Error 9513 occurs while validating the MSIX/Appx manifest xml. Symptoms Building a release is when validating schema in [File Name ([Line number)]. Cause This build error may be caused while validating the MSIX/Appx manifest xml against the ...
by Flexera JayantIyer Flexera

Build Error 9570

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Summary Error 9570 occurs while setting the Background Tasks declaration. Symptoms Building a release requires to select at least one supported task type for the Background Tasks declaration. Cause This build error may be caused because the Backgro...
by Flexera JayantIyer Flexera

Build Error 9571

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Summary Error 9571 occurs while setting the Wide Tile Image for the Visual Asset. Symptoms Building a release requires to set the Wide Tile Image for the Visual Asset: ‘%1’. Cause This build error may be caused when the Wide Tile Image is missing fo...
by Flexera JayantIyer Flexera

Build Error 9568

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Summary Error 9568 occurs while setting the Web Account Provider declaration. Symptoms Building a release is managed URL ‘%1’ specified is a duplicate of the base URL specified for the Web Account Provider Declaration. Cause This build error may be ...
by Flexera JayantIyer Flexera

Build Error 9569

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Summary Error 9569 occurs while setting the Shared Target declaration. Symptoms Building a release requires at least one supported File type or Data format. Cause This build error may be caused by Share Target Declaration which requires to specify a...
by Flexera JayantIyer Flexera

Build Error 9567

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Summary Error 9567 occurs while setting the Appointments Provider declaration. Symptoms Building a release is when the Start page ‘%1’ must not be specified if the 'Entry point', 'Executable' or 'Runtime type' is specified in Appointments Provider D...
by Flexera JayantIyer Flexera

Build Error 9564

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Summary Error 9564 occurs when the module [COM Module Name] contains the COM data. Symptoms Building a release is when this COM server will not be activatable outside the Appx package. Cause This build error may be caused by a specified COM server t...
by Flexera JayantIyer Flexera

Build Error 9566

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Summary Error 9566 occurs while setting a declaration. Symptoms Building a release is when the executable ‘%1’ defined for declaration element does not exist in the package. Cause This build error may be caused by the custom executable specified for...
by Flexera JayantIyer Flexera

Build Error 9565

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Summary Error 9565 occurs when the target executable 'Application Name' requires elevation when launching the application. Symptoms Building a release is when the Desktop Bridge does not support packaged executables that require administrator/elevat...
by Flexera JayantIyer Flexera