cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How to Use Flexera Support Chat to Help with InstallShield License Activation

How to Use Flexera Support Chat to Help with InstallShield License Activation

To help our customers expedite their license activation, we've set up a Flexera Support Chat feature in the case management portal.

To initiate a chat and get assistance with your license activation:

  1. Sign into the community
  2. Navigate to Get Support -> Open New Case 
    (Don't see this option? Read Linking your Community Account to your Organization )
  3. Select the InstallShield product from the Product drop-down
  4. Click the Chat with an Expert option when it appears 

IS_SupportChat.gif

NOTE: This feature is only for license activation assistance. If you require product assistance, please open a support case.

Labels (2)
Was this article helpful? Yes No
No ratings
Comments

1578 4558 9643 6314 6435 2894 0275 0537 5608 0954 2317 0133 3946 7539 3263 1274 3176 3505 3010 4903 1059

Can you help me activate please

Version history
Revision #:
2 of 2
Last update:
‎Feb 07, 2020 09:55 AM
Updated by:
 
Contributors