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How To Reset Your Customer Community Portal Account Password

How To Reset Your Customer Community Portal Account Password

Summary

How to reset your password to access your Customer Community Portal account

Synopsis

To reset your password, visit the following URL:

https://flexeracommunity.force.com/customer/CCForgotPassword

Enter your username into the field and click Submit

Note: your username will be your email address
User-added image
Note: After you click submit, there isn't a confirmation notice informing you that your password will be reset; it will refresh the page and take you back to the landing page. You don't need to submit multiple times, if your username exists in the system you will receive a new password.

Important: If you are trying to access an old account, your username may have changed to your email address with the suffix .flexera
try to access your account using the following format:


your@email.com.flexera
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