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HOTFIX: Suite Fails with an InstallScript Project (.ism) Package

HOTFIX: Suite Fails with an InstallScript Project (.ism) Package


Suite runs into an Error: 0 when including an InstallScript project file (.ism) as a package.


When including an InstallScript project (.ism) as a suite package, the Suite will fail with an Error: 0 during runtime.


The behavior is caused by an issue with InstallShield 2014.

Steps To Reproduce

  1. Launch InstallShield
  2. Create a new InstallScript project, save and close
  3. Create a new Suite project
  4. Go to the packages view
  5. Add the InstallScript project from step 2 as a package
  6. Build the Suite project and run the resulting installation
  7. The following error will appear during the install
Package <name of InstallScript project> Error:
Error: 0


This issue has been submitted as a bug to our Engineering team. The issue is being tracked under issue #IOJ-1721225.

To apply the HotFix attached below, please do the following steps:
  1. Close IS 2014 SP 1.
  2. Rename the following files by prepending ORIG_ to the file name:
C:\Program Files (x86)\InstallShield\2014\Redist\Language Independent\i386\ISSetup.dll
C:\Program Files (x86)\InstallShield\2014\Redist\Language Independent\i386\ISP\ISSetup.dll

3. Copy the HotFixed versions of ISSetup.dll to their respective locations on the target machine.
4. Launch IS 2014 SP 1 and rebuild the project.

Related KB Articles

InstallShield 2014 Known Issues
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Revision #:
1 of 1
Last update:
‎Jul 02, 2018 10:04 PM
Updated by: