cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Failed to extract file setup.inx. Error = 0

Failed to extract file setup.inx. Error = 0

Summary

Failed to extract file setup.inx. Error = 0 Intermittent errors known to occur with a Basic msi using a .rul file for custom actions

Symptoms

An error can occur at install time using a Basic MSI with .rul file for InstallScript custom actions.The Script File when using InstallScript cannot be extracted to Temp Folder. The result is
Failed to extract file setup.inx. Error = 0

This is expected to be a generic error with evidence there is an environmental issue.

Cause

Possible causes
  1. Antivirus product blocks the extraction of some files. This occurs when the anti virus scanners flag them as viruses.
  2. Insufficient privileges to the temp folder, or not enough free space on the target machine to extract the files.
  3. Installing over a slow network connection.

Resolution

  1. Test installing with the antivirus disabled, particularly real time scanning to see if this is the issue.
  2. Ensure that you have Write privileges to the Temp folder and that there is also sufficient space.
  3. If there is a slow network connection, try installing from a local directory
Labels (1)
Was this article helpful? Yes No
No ratings
Version history
Last update:
‎Mar 06, 2018 01:58 PM
Updated by: