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Level 4

service-update via msi-package, suite-setup wants restart

(Installshield 2014 Suite-Project)


An msi-Package of our Suite-Setup installs a windows-Service. The msi contains the logic to stop the Service on install. Now if the Suite-Setup is installed as an update (the Service will be updated), it Claims a restart of the Computer, which I would like to prevent. When stopping the Service manually before the Suite-Update, no restart is necessary.

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Level 4

This had nothing to do with the Suite Setup!
The Problem was produced by the msi-package, which afforded a restart (independently of the Service update).
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