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Fearme
Level 4

error 1723 only when using standalone built version

Hi, Im currently getting error 1723 issue when I try to run setup.exe.

If I build it on my development machine using IS2008 Pro it works ok when I run it, if I use our official build machine using IS2008 Standalone build I get this error:

Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action ISSQLServerInitialize, entry: ISSQLServerInitialize, library: C:\Users\DAMIEN~1.INT\AppData\Local\Temp\MSI59AB.tmp

Here is some of the setup log:

MSI (c) (A4:8C) [17:52:59:836]: Doing action: ISSQLServerInitialize
Action 17:52:59: ISSQLServerInitialize.
Action start 17:52:59: ISSQLServerInitialize.
MSI (c) (A4:D4) [17:52:59:852]: Invoking remote custom action. DLL: C:\Users\DAMIEN~1.INT\AppData\Local\Temp\MSI59AB.tmp, Entrypoint: ISSQLServerInitialize
MSI (c) (A4:8C) [17:52:59:883]: Note: 1: 1723 2: ISSQLServerInitialize 3: ISSQLServerInitialize 4: C:\Users\DAMIEN~1.INT\AppData\Local\Temp\MSI59AB.tmp
Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action ISSQLServerInitialize, entry: ISSQLServerInitialize, library: C:\Users\DAMIEN~1.INT\AppData\Local\Temp\MSI59AB.tmp
MSI (c) (A4:8C) [17:53:02:286]: Product: ITSME Web-Service 1.0 -- Error 1723.There is a problem with this Windows Installer package. A DLL required for this install to complete could not be run. Contact your support personnel or package vendor. Action ISSQLServerInitialize, entry: ISSQLServerInitialize, library: C:\Users\DAMIEN~1.INT\AppData\Local\Temp\MSI59AB.tmp

Action ended 17:53:02: ISSQLServerInitialize. Return value 3.
InstallShield 17:53:02: Failed to launch action 'ISSQLServerInitialize', error is 1603

My Project is MSI InstallScript.

Any help much appreciated.

Cheers
Damien
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jedimaster_mark
Level 7

If you look in the direct editor, is it looking for anything anywhere (in particular in that SQL table) in a directory that doesn't exist on your build machine?
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