VM hosting InstallShield is deleted

[terimupo]

Hi,

InstallShield was activated with activation key in a VM. Unfortunately, the VM had to be deleted before surrendering the license. How can I use the license in a new VM?

Thanks in advance!!

[terimupo]

Hi,

InstallShield was activated with activation key in a VM. Unfortunately, the VM had to be deleted before surrendering the license. How can I use the license in a new VM?

Thanks in advance!!

[shunt]

Please reach out to the support team who will be able to help you with this activation issue - you can contact them directly via phone using the details at this link:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 

Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

Finally you can contact the support team directly by email using: Support@Revenera.com