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Flexera beginner

Using installshield to create a patch failed

Hi,

I have a problem creating a patch (InstallShield 2018 R2), can you please give me some help?

The error happened when building the patch, and the Makecab.exe command windows shows and it stopped at about 85% progress. Then We get a simple error from the log:
ERROR: Cannot execute MAKECAB.EXE.

Please have a look at the log files attached. I'm not sure what exactly error happens or which file has some issues when creating the cabinet files.

Thank you so much for your help!

Regards,

Wendy

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Revenera
Revenera

Re: Using installshield to create a patch failed

I've seen this issue occur if the patch includes merge modules that have been created using an earlier version of Installshield than the one which is actually creating the patch.

If your project does contain merge modules, as a test try removing them to see if the error goes away. This will give you an indication if this is the issue or not.

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Flexera beginner

Re: Using installshield to create a patch failed

We created a new patch and the issue is no longer exisited, thank you so much for your help!

Thanks,

Wendy

 

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