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- Uninstallation of old version is not happening automatically
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Jun 29, 2021
10:36 PM
Uninstallation of old version is not happening automatically
I'm using Installshield2020;
I'm trying to upgrade my old version of product.
When i try to upgrade, i get an error "Another version of this product is already installed.Installation of this version cannot continue. To configure or remove the existing version of this product, use Add/Remove programs from Control panel"
Expectation is old product should be uninstalled automatically and new version should be installed.
If i try to change product code, both versions are coexisting. How to resolve this ?
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Jun 29, 2021
10:42 PM
You need to create a major upgrade entry in order to uninstall older version, Please follow the steps mentioned in below KB article
https://community.flexera.com/t5/InstallShield-Knowledge-Base/Create-a-Major-Upgrade/ta-p/3879