The new installshield package should uninstall previous package

[sysadmin-blr]

Hi Team,

is there a way that, The new installshield package should uninstall previous package.

if so please provide us some steps

[Jenifer]

Hi @sysadmin-blr ,

Below steps should do the things for you:

• Configure the new project to remove the old one by using the Upgrade Paths view:
  • Add a New Upgrade Path, and browse to your previous .msi file to ensure it uses the right Upgrade Code.
  • Then tweak the settings that appear, if necessary; typically they should be correct.

Thanks,

Jenifer

[sysadmin-blr]

Hi @Jenifer 

Which .msi file you are saying, how do we know that path in clients environment?.

where the setup.exe extract .msi to...