TWO INSTALLER ENTRIES SHOWED UP IN THE ADD/REMOVE PROGRAM WHEN UPGRADE
I am installing the EXE in GUI mode. Then when try to upgrade it in silent mode it shows 2 entries in add/remove program. This is happening in 32 bit only. 64bit always works fine.
If i install in GUI and upgrade in GUI it shows only latest entry in add/remove programs. Same is the case when i do install and upgrade both in silent mode.
can someone please help.
Please refer below KB link which explains the reason for 2 entries in ARP and solution to fix it. Please try and let us know it works for you or not.
Hi Varul, I have the major upgrade settings correct. Here the issue is different.
Working scenario: I install 20.100 in GUI mode and upgrade to 20.200 in GUI mode it works. I see only one latest entry in Add remove programs.
Non Working Scenario : I install 20.100 in GUI mode and upgrade to 20.200 in Silent mode then i see 2 entries in Add remove programs.