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zohaib
Level 2

System language and font get changed after running the installer created with InstallShield 2020R1 Premier

Hi,

I am new to InstallShield and using it to create an installer for a web application to host it in IIS. I have created installer for it but facing an issue once the installation successfully completes. My system's language changes to some symbolic language (See screenshots in attachment). On uninstalling the application, language changes back to English and applies some italic font on it.

System Details

  • Platform: Windows 10
  • InstallShield 2020R1 Premier (Evaluation Version)

 

Kindly, guide me if i have misconfigured something while creating installer.

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Jenifer
Flexera Alumni

Hi @zohaib ,

 

This is little odd to hear about software changing system language  as well tricky to get into.Few questions:

  • Do you have any other InstallShield(IS) product installed?
  • If not can you give a try with some other version of IS to check what is actually causing the issue?
  • Were you able to see Installshield getting launched after installation?If so share InstallShield.log which you would be able to see under C:\[PROGRAMFILESX86]\[IS-INSTALLED-VERSION]\SYSTEM folder

 

Thanks,

Jenifer

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