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Janakiram
Level 4
‎Nov 27, 2020 11:43 AM

Silent install of 32 bit installer not removing previous version from add/remove programs

Hi Team,

I have installed 32 bit installer in 2016 office 32 bit in silent version 11.100

11.100.exe /s

When i try to install version 11.200 on top of it it is not removing the  old entry(11.100) from add/remove programs.

I can see both 11.100 and 11.200 in add or remove programs.

This is happening only in silent mode.

Can someone please help.

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banna_k
Revenera
Revenera
‎Nov 30, 2020 08:20 AM

@Janakiram :

It looks like you are installing two separate product, probably you might have configured to install in the same folder. 

If you want to overwrite the add and remove program entry, you have to configure either minor or major upgrade. you can get more information on upgrade at below links:

https://docs.revenera.com/installshield22helplib/helplibrary/MajorMinorSmall.htm

https://docs.revenera.com/installshield21helplib/helplibrary/PatchVsUpgrade.htm

https://docs.revenera.com/isxhelp22/helplibrary/CreatingMajorUpgrades.htm

https://docs.revenera.com/installshield19helplib/helplibrary/CreatingMinorUpgrades.htm