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Flexera beginner

SigningHelper: error 0x80072efd while attempting to sign file

I get the above error on my build-server with the standalone build tool of InstallShield. If I build the same project locally on my computer, everything is fine.
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Occasional contributor

Re: SigningHelper: error 0x80072efd while attempting to sign file

I'm not seeing any other reports of that error, but an error can be pretty unique at times - if I were running into an error like that I would for sure contact Flexera software directly. Do you have a support agreement with them?

Chad
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Occasional contributor

Re: SigningHelper: error 0x80072efd while attempting to sign file

Also, if you have not tried SP1 or SP2 that might be worth a try.

Chad
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Flexera beginner

Re: SigningHelper: error 0x80072efd while attempting to sign file

I tried SP1 and SP2, same error :(.

I just contacted Flexera.
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Pilgrim

Re: SigningHelper: error 0x80072efd while attempting to sign file

I'm receiving a similar error (0x80072ee2). Have you had any luck?
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Flexera beginner

Re: SigningHelper: error 0x80072efd while attempting to sign file

I have entered a support ticket for this issue. I'll post an update if no one else does.
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Flexera beginner

Re: SigningHelper: error 0x80072efd while attempting to sign file

My particular issue was that I had previously edited my Settings.xml file to use a timestamp server that had since been discontinued.


Your settings.xml file in InstallShield\2016 SAB\Support\0409 should have the following setting in it:


Mine was different.
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Flexera beginner

Re: SigningHelper: error 0x80072efd while attempting to sign file

Here it is an network problem. Our IT restricts internet access to our build machines so that the verification of the certificate fails. When I enable internet access on the build machine, then everything works fine.
Now we have to determine which IPs we have to enable :D.
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