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DebbieL
Pilgrim

Re: Redistributables Nightmare

What version of Windows is on your machine?

How are you launching InstallShield? (Are you using the shortcut on the Start Menu? Are you launching it from within Visual Studio?)
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lydia_franck
Pilgrim

Connection problem

DebbieL, thanks for your reply. It was a connection problem. Now it works (on Vista, launching InstallShield via the Start Menu).
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DebbieL
Pilgrim

Re: Redistributables Nightmare

Great. I'm glad it's working now. If you encounter problems again, you can download entire sets of them from here:
http://www.flexerasoftware.com/products/installshield/files-utilities.htm
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lydia_franck
Pilgrim

Re: Redistributables Nightmare

Thanks for the link.
Though I am not going to download entire sets of problems ... ;-) just kidding.

It would be nice to have the the error message enhanced by the hint that connection should be checked.
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DebbieL
Pilgrim

Re: Redistributables Nightmare

Ah, yes. We'll expand that error description. Thanks for the feedback!
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Tim_Mayert
Pilgrim

Re: Redistributables Nightmare

Well I would like to kick in here as well.

I am also running into this situation and running Win 7(64) as Admin.

I am running 2011 and I just installed the newly released 2012 and I get the same thing on both.

I was looking into the Microsoft Office 2007 PIA.prq and Microsoft Office 2010 PIA.prq (New prerequisite) and I could not download either of them. Oh and one thing I noticed when it tried to download it it was attempting to go into a misspelt Microsoft folder:
C:\Program Files (x86)\InstallShield\2012\SetupPrerequisites\Microsoft Ofiice 2010 PIA\o2010pia.msi

They have Ofiice instead of Office. So can someone in IS fix that.
http://saturn.installshield.com/is/prerequisites/microsoft office 2010 pia.prq

Some do down load and other do not. So I do not think it is a Proxy issue.
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Highlighted
SherylSikora
Pilgrim

Re: Redistributables Nightmare

Tim,
The Office PIA prerqs are a bit of an oddball among the rest of the prereqs. There is actually some extra steps that you need to take to get those to work on your system. You cannot download the necessary files through the Redistributables view. To use this prerequisite, download the PIARedist.exe file from Microsoft's Web site and run it to extract the o2010pia.msi file. You can then place that .msi file into the SetupPrerequisites folder:
C:\Program Files (x86)\InstallShield\2012\SetupPrerequisites\Microsoft Ofiice 2010 PIA\o2010pia.msi
This information is detailed in the prereq itself and you should be able to view the instructions in the Redistributables view.

Sorry about the misspelling in the path, that was a mistake but it does not affect the functionality of the .prq file.
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Tim_Mayert
Pilgrim

Re: Redistributables Nightmare

Okay I have done that and placed the files in the corrected name and changed the path in the prereq file. Once done the Location no longer states needs downloading...

I do have a couple questions about the Microsoft Office 2007/2010 PIA prereqs though.

I have both attached to my install and in doing testing these prereq do not get triggered to be installed because of the conditions on these prereq.

For the 2007 PIA one of the conditions is to run if this key exists:
HKEY_LOCAL_MACHINE\Software\Microsoft\VSTO Runtime Setup\v9.0.21022

For 2010 there is a Microsoft VSTO 2010 Runtime prereq, but for 2007 there is not and therefore the prereq did not install because that registry key was not there. What creates that registry key? is it VSTO 3.0 and if so then where do I get a prerequisite for it?

As for 2010 PIA I have the Microsoft VSTO 2010 Runtime prereq run first, in which case it does, but then the 2010 PIA does not. Now the conditions on this looks like it should not install if it has already been install and that Office 2010 is not install??? So my question here is: Does installing Office 2010 preinstall this PIA and therefore it does not need to be installed or is there something wrong with the prereq conditions?

Thanks,
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