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WPreininger9
Level 2
‎Jan 27, 2021 01:57 AM

Reactivation of InstallShield 2011

Since one month I'm forced to reactivate my InstallShield 2011.

The online activation gives an error!

The activation via e-mail is without any response! Is anyone there? How can I reactivate?

That's pretty annoying!
Werner
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shunt
Revenera Moderator Revenera Moderator
Revenera Moderator
‎Jan 27, 2021 02:52 AM

Due to the age of Installshield 2011 the email address it used has changed over the past 10 years.

Please reach out to the support team who will be able to help you with this activation issue - you can contact them directly via phone using the details at this link:

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 

Alternatively there is an online chat available which you can find in a clickable box image on the right hand side here:

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

Finally you can contact the support team directly by email using: Support@Revenera.com 

Hope this helps,

Stuart

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