Pre-Requisite Failed to Download from Web

[kap14jan]

I have a setup.exe which has a pre Requisite to be downloaded from web using a URL .
But pre Requisite fails to download the same while running the setup.exe and gives a prompt saying that " Download had failed. What would you like to do?"
Although I am able to download the pre Requisite manually using the same url.

[Jenifer · Accepted solution]

Hi kap14jan,

There are two ways to download pre-requiste file.

One is via:

• Selecting pre-requisite in Redistributables view and download it in time
• Pick the option Releases->Release->Setup.exe->InstallShield Pre-requisite Location->Extract From Setup.exe

Other option is:

• Select the pre-requisite & not downloading it in time
• Pick the option download from URL

Unless until network connectivity issues the specific error won't come.Did you try again?

If possible please attach log file here by running commandline:Setup.exe /v"/l*v c:\test.log"

Thanks,

Jenifer

[kap14jan]

Selecting download from web solved the issue . 

Thanks

Kapil