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kap14jan
Flexera beginner

Pre-Requisite Failed to Download from Web

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I have a setup.exe which has a pre Requisite to be downloaded from web using a URL .
But pre Requisite fails to download the same while running the setup.exe and gives a prompt saying that " Download had failed. What would you like to do?"
Although I am able to download the pre Requisite manually using the same url.
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Flexera Jenifer
Flexera

Re: Pre-Requisite Failed to Download from Web

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Hi kap14jan,

 

There are two ways to download pre-requiste file.

One is via:

  • Selecting pre-requisite in Redistributables view and download it in time
  • Pick the option Releases->Release->Setup.exe->InstallShield Pre-requisite Location->Extract From Setup.exe

Other option is:

  • Select the pre-requisite & not downloading it in time
  • Pick the option download from URL

Unless until network connectivity issues the specific error won't come.Did you try again?

If possible please attach log file here by running commandline:Setup.exe /v"/l*v c:\test.log"

 

Thanks,

Jenifer

2 Replies
Flexera Jenifer
Flexera

Re: Pre-Requisite Failed to Download from Web

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Hi kap14jan,

 

There are two ways to download pre-requiste file.

One is via:

  • Selecting pre-requisite in Redistributables view and download it in time
  • Pick the option Releases->Release->Setup.exe->InstallShield Pre-requisite Location->Extract From Setup.exe

Other option is:

  • Select the pre-requisite & not downloading it in time
  • Pick the option download from URL

Unless until network connectivity issues the specific error won't come.Did you try again?

If possible please attach log file here by running commandline:Setup.exe /v"/l*v c:\test.log"

 

Thanks,

Jenifer

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kap14jan
Flexera beginner

Re: Pre-Requisite Failed to Download from Web

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Selecting download from web solved the issue . 

Thanks

Kapil

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