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tommex
Level 4

MajorUpgrade detected after uninstall and then installing again

hi,

i have a strange behavior which i only have at one of about 30 installers.

i do the following:
1. install the product (on win 2003 server)
2. remove the product
3. install the product again

during point 3, the setup detects an major upgrade, alltough i have removed the product (containing only one feature and one component).

also the log file shows something strange; at first it seems to find a related product (why??) and therefore sets the IS_MAJOR_UPGRADE property to yes, but after that it says "no related products found":

MSI (c) (38:30) [17:10:06:281]: Invoking remote custom action. DLL: C:\DOCUME~1\rduser\LOCALS~1\Temp\MSI18E.tmp, Entrypoint: SetAllUsers
InstallShield 17:10:06: Begin SetAllUsers()
InstallShield 17:10:06: Getting records from Upgrade table
InstallShield 17:10:06: UpgradeCode: {AB24BD41-D83C-4704-856D-9531974E32D1} MinVersion: MaxVersion: 1.00.00.00015 Language: Attributes: 257
InstallShield 17:10:06: Checking related product {3AE9833C-5092-40D0-AEC4-41A38BFB6F8A}
InstallShield 17:10:06: {3AE9833C-5092-40D0-AEC4-41A38BFB6F8A} ***Related***
MSI (c) (38!C0) [17:10:06:437]: PROPERTY CHANGE: Adding IS_MAJOR_UPGRADE property. Its value is 'Yes'.
InstallShield 17:10:06: No related products for UpgradeCode {AB24BD41-D83C-4704-856D-9531974E32D1} found

InstallShield 17:10:06: End SetAllUsers()


when searching the registry for the key 3AE9833C-5092-40D0-AEC4-41A38BFB6F8A i can NOT find it!

any help or advice where i can proceed my investigations?

thx,

Thomas
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tommex
Level 4

edited my answer because it still not worked.

the problem was the annoying "major upgrade installscript msi" problem.

the solution can be found here:

http://community.acresso.com/showthread.php?t=185545
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