Lifecycle/Support Timeline question

[oebennett]

If we were to upgrade from 2014 to 2018 sometime this year, would the dates listed on the support/lifecycle timeline on your site still be applicable?

Or, to phrase it differently, does the date you purchase/upgrade to a different version affect or delay the date that support ends?

[vdonga]

The lifecyle of a release is defined per version and not when a product is purchased. For more details, refer to the below link

https://www.flexera.com/producer/support/additional-support/end-of-life/installshield.html