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sanjay_yacha
Level 3

Issue:Install Shield Limited Edition for Visual studio 2013 professional for 64 bit.

Hi

I am having problem in install InstallShield 2015 Limited Edition for Visual Studio 2013.

InstallShield.log from the path C:\Program Files (x86)\InstallShield\2015LE\System is below.

Have attached the log as well. Please repsond how can i fix it.

Regards,
Sanjay

10-26-2015[11:54:29 AM]: Unable to read registry key - Hive=-2147483647, Key=SOFTWARE\InstallShield\22.0\Professional, ValueName=SerialNumberLimited, Result=2 -- File: FlexLicensing\RegUtils.cpp, Line: 32
10-26-2015[11:54:29 AM]: Using serial number from registry line: 3DC97QW-D1B-109234488N -- File: FLEXNetActivationWizard\FLEXNetActivationWizard.cpp, Line: 226
10-26-2015[11:54:29 AM]: Unable to read registry key - Hive=-2147483647, Key=SOFTWARE\InstallShield\22.0\Professional, ValueName=SerialNumberLimited, Result=2 -- File: FlexLicensing\RegUtils.cpp, Line: 32
10-26-2015[11:54:29 AM]: Doing repair -- File: FLEXNetActivationWizard\FLEXNetActivationWizard.cpp, Line: 248
10-26-2015[11:54:29 AM]: Starting Wizard -- File: FLEXNetActivationWizard\FLEXNetActivationWizard.cpp, Line: 361
10-26-2015[11:54:30 AM]: Setting current directory -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 420
10-26-2015[11:54:30 AM]: Initializing FLEXnet libraries -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 427
10-26-2015[11:54:30 AM]: Installing FLEXnet service -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 433
10-26-2015[11:54:30 AM]: flxActCommonLibraryInit: C:\Program Files (x86)\InstallShield\2015LE\System\TSConfig_libFNP.dll -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 450
10-26-2015[11:54:30 AM]: Opening TS -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 465
10-26-2015[11:54:30 AM]: Successfully initialized FLEXnet libraries -- File: FlexLicensing\FlexLicenseManager.cpp, Line: 489
10-26-2015[11:54:32 AM]: Failed to initiate trial activation -- File: FLEXNetActivationWizard\ASRFile.cpp, Line: 129
10-26-2015[11:54:32 AM]: Error 50021 (71561, 0, 0), This ASR has already been activated. It can be activated only once, so this request has been refused. -- File: FLEXNetActivationWizard\ASRFile.cpp, Line: 130
10-26-2015[11:54:32 AM]: ASR has already been processed -- File: FLEXNetActivationWizard\ASRFile.cpp, Line: 136
10-26-2015[11:54:32 AM]: Found 2 items in TS -- File: FLEXNetActivationWizard\ISActivationManager.cpp, Line: 864
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5 Replies
NameTooShort
Level 7 Flexeran
Level 7 Flexeran

Hi,

Try browsing to C:\Program Files (x86)\InstallShield\2015LE\System and run the command below using cmd:
tsconfig /set_license_server

It should display a dialog for activation. make sure the serial number is correct and click activate.
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sanjay_yacha
Level 3

thanks for the reply.
have already tried that and has not solved the problem.

Even after the activation. Activation is successful but there is an error in the install shield log
I am not able to view the Project and Setup in the Visual studion 2013 and error in the install shield still exists.

Please find the VS2013.JPG and Installshield.log attached
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jlynch11
Level 5 Flexeran
Level 5 Flexeran

I would expect the Limited Edition project type to be under Other project types and I don't see it there in your screenshot. This suggests that there is an issue with the integration with Visual Studio, as opposed to the activation.

Running a repair install of InstallShield should fix the integration. Try running a repair and see if this resolves the issue.
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sanjay_yacha
Level 3

thanks for the reply.

I did the TSConfig.exe /repair
but didn't help. Please find the installshield log attached.

Have noticed below error in the install shield log. May be that is the reason Limited Edition project type is not shown under Other project types in the screenshot posted before in this thread.
: Error 50021 (71561, 0, 0), This ASR has already been activated. It can be activated only once, so this request has been refused. -- File: FLEXNetActivationWizard\ASRFile.cpp, Line: 130
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sanjay_yacha
Level 3

Trust flags: Fully trusted
Fulfillment ID: IS2010_RTM_ISLE_EVAL
Entitlement ID: 1610626140
Product ID: Not Applicable
Fulfillment Type: Trial activation
Expires: 13-oct-2015
Feature Details:

INCREMENT IS2.win.ISLE mvsn 16.0 31-Mar-2010 uncounted sort=109 VENDOR_STRING=EVAL HOSTID=ANY TS_OK SIGN="0"



Trust flags: Fully trusted
Fulfillment ID: 12550292
Entitlement ID: 1610630706
Product ID: 940FDQW-D1B-11F8D3167N:11
Fulfillment Type: Publisher activation
Expires: permanent
Feature Details:

FEATURE IS2.win.ISLE mvsn 16.0 permanent uncounted VENDOR_STRING=REAL HOSTID=ANY SN=940FDQW-D1B-11F8D3167N TS_OK SIGN="0"
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