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- InstallShield Limited Edition Registration Failing With Provided Serial Numbers
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‎Sep 21, 2015
02:39 PM
InstallShield Limited Edition Registration Failing With Provided Serial Numbers
I apologize as I posted this thread already, but in the wrong forum. The original thread is here: https://community.flexerasoftware.com/showthread.php?219429-InstallShield-Time-Limited-Trial-and-Activation-Registration&p=508758#post508758. If any mods could "merge" these two, I would appreciate it.
Hello,
I have recently downloaded the Installshield "Time-Limited Trial" or "Limited Edition" or "Evaluation" version (2015), and was provided with a serial number via both web-page and an email from news@learn.flexerasoftware.com.
When I got the software installed, I added the appropriate project (I'm using Visual Studio 2015) to my solution. I was asked to provide my serial number in order to register my local copy of install shield. This fails repeatedly:
I have since re-registered (with all of the same info), obtaining a new serial number. This new serial number didn't work either. That's two serial numbers provided by InstallShield/Flexera that fail to register my evaluation copy of InstallShield.
The Evaluation copy is working, as long as I select to "Continue To Evaluate InstallShield", but this is not an acceptable solution for me as the installation file will stop working after 5 days (as I understand it). It has been over an hour since I placed the registrations, and they're still not working.
Is there a typical amount of time that I have to wait before they work, or is this part of another issue?
Please let me know how to get this fixed, and what, if any information is required from me.
Thank you,
Ilia
Hello,
I have recently downloaded the Installshield "Time-Limited Trial" or "Limited Edition" or "Evaluation" version (2015), and was provided with a serial number via both web-page and an email from news@learn.flexerasoftware.com.
When I got the software installed, I added the appropriate project (I'm using Visual Studio 2015) to my solution. I was asked to provide my serial number in order to register my local copy of install shield. This fails repeatedly:
I have since re-registered (with all of the same info), obtaining a new serial number. This new serial number didn't work either. That's two serial numbers provided by InstallShield/Flexera that fail to register my evaluation copy of InstallShield.
The Evaluation copy is working, as long as I select to "Continue To Evaluate InstallShield", but this is not an acceptable solution for me as the installation file will stop working after 5 days (as I understand it). It has been over an hour since I placed the registrations, and they're still not working.
Is there a typical amount of time that I have to wait before they work, or is this part of another issue?
Please let me know how to get this fixed, and what, if any information is required from me.
Thank you,
Ilia
(2) Replies
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‎Sep 21, 2015
02:44 PM
Hi, the original post is here: https://community.flexerasoftware.com/showthread.php?219429-InstallShield-Time-Limited-Trial-and-Activation-Registration&p=508758#post508758. If Admins/Mods could move it/merge it appropriately, I would appreciate it greatly. I tried to post this new thread into the correct forum (InstallShield 2015) before, but the thread went poof after I submitted it, and I don't know where it went. There might now be three of them for all I know as I can't find it using the search feature.
Hello,
I have recently downloaded the Installshield "Time-Limited Trial" or "Limited Edition" or "Evaluation" version (2015), and was provided with a serial number via both web-page and an email from news@learn.flexerasoftware.com.
When I got the software installed, I added the appropriate project (I'm using Visual Studio 2015) to my solution. I was asked to provide my serial number in order to register my local copy of install shield. This fails repeatedly:
I have since re-registered (with all of the same info), obtaining a new serial number. This new serial number didn't work either. That's two serial numbers provided by InstallShield/Flexera that fail to register my evaluation copy of InstallShield.
The Evaluation copy is working, as long as I select to "Continue To Evaluate InstallShield", but this is not an acceptable solution for me as the installation file will stop working after 5 days (as I understand it). It has been over an hour since I placed the registrations, and they're still not working.
Is there a typical amount of time that I have to wait before they work, or is this part of another issue?
Please let me know how to get this fixed, and what, if any information is required from me.
Thank you,
Ilia
Hello,
I have recently downloaded the Installshield "Time-Limited Trial" or "Limited Edition" or "Evaluation" version (2015), and was provided with a serial number via both web-page and an email from news@learn.flexerasoftware.com.
When I got the software installed, I added the appropriate project (I'm using Visual Studio 2015) to my solution. I was asked to provide my serial number in order to register my local copy of install shield. This fails repeatedly:
I have since re-registered (with all of the same info), obtaining a new serial number. This new serial number didn't work either. That's two serial numbers provided by InstallShield/Flexera that fail to register my evaluation copy of InstallShield.
The Evaluation copy is working, as long as I select to "Continue To Evaluate InstallShield", but this is not an acceptable solution for me as the installation file will stop working after 5 days (as I understand it). It has been over an hour since I placed the registrations, and they're still not working.
Is there a typical amount of time that I have to wait before they work, or is this part of another issue?
Please let me know how to get this fixed, and what, if any information is required from me.
Thank you,
Ilia
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‎Sep 22, 2015
09:32 AM
After investigating the issue where serial numbers were unable to activate, we have resolved the issue. You should be able to activate your license at this time. Please try once again and let us know if you continue to experience any issues.
Thanks
Thanks