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FelipeP
Level 2
‎Jan 17, 2022 03:37 AM

InstallShield 2019 uninstall and reinstall

Hi,

I have installed InstallShield 2019 R3 in a PC using HostID, which I used to to get the license file. This PC will not be used anymore, so I want to install this InstallShield version in another PC.

As the license has reference to this Host ID, do I have to follow any step before install again?

Thank You

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varul
Revenera Moderator Revenera Moderator
Revenera Moderator
‎Jan 17, 2022 04:15 AM

Please reach out to the support team who will be able to help you with this activation issue - you can contact them directly via phone using number provided at this link: they will help you to solve this quickly.

https://community.flexera.com/t5/Support-Information/Support-Contacts/ta-p/94720 

Alternatively there is an online chat available (Need to activate Let's chat) which you can find in a clickable box image on the right hand side here

https://community.flexera.com/t5/InstallShield/ct-p/InstallShield 

 

You can also download flexnethostid exe using below link, run the exe to get host id in new machine, then using that HOST ID you can generate new license file from PLC

http://saturn.installshield.com/product/is/FLEXnetLicenseServer/FlexNetHostIDExe.exe

 

https://flexerasoftware.flexnetoperations.com/control/inst/login?nextURL=%2Fcontrol%2Finst%2Fproduct%3FplneID%3D319083

 

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