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kalleh
Level 3
‎Mar 30, 2010 08:48 AM

IS will not start

Hi!
When starting IS this morning it did not start. Yesterday evening it worked OK. Have tried reboot, repair installation and but it will not start. The splash screen appears and that's it, nothing more happens. Software Manager does not work properly either.

Running (or trying to run!) IS2008 Prof on Vista.

Any ideas?
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(3) Replies
Cary_R
Level 11
‎Mar 30, 2010 09:03 AM

Hi Kalleh,

If you generate a trace log with Process Monitor, sometimes you'll see what applications are stuck in the middle of when they're hanging.

Can you try creating this, and posting it as an attachment?

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx
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kalleh
Level 3
‎Mar 31, 2010 01:28 AM

Hi and thanks,

The attached trace log does not tell me any useful things. Maybe you can help?

Thanks,
IS.zip
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kalleh
Level 3
‎Mar 31, 2010 06:59 AM

Hi again and thanks Cary R for your interest!

The immediate problem is solved. I used a system restore point from the day before it worked - and now it works again. However, it would be interesting to know what caused the problem.
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