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Shijun
Level 3

I can not active installshield 2020 premier

when I active the installshield 2020 premier on one computer use the offline  method(we can not connect to internet in my company),it failed。please see attachment for details。I try to obtain a new request code many times,but it prompt the same error.

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Jenifer
Flexera Alumni

Hi @Shijun ,

 

Though can't see the attachment,would suggest you to reach out Flexera support via support@flexerasoftware.com

 

Thanks,

Jenifer

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