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albatros
Level 3

I can check for updates but cannot download or install

I am using "IS2008 Pro german" behind a company network with proxy server for internet connection.

Witch settings are necessary to download update files with the InstallShield update manager service?

I wonder why I cannot find thousands of threads. Is everybody using IS only in private network environment???!?!

I can check for updates and I see every possible update and hotfix but I get a 404 error code when trying to download or install.

Thank you
Flo

P.S.: Our small company have to pay money for external network administrator if he tries 3 or more hours to get it work. It would be much easier to get the necessary ports, rules or filter settings on a documentation paper...
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jedimaster_mark
Level 7

I have had similar issues downloading updates that IS tech support needed to resolve... it might be related to their recent acquisition.
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