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Level 2

How to transfer a license to Installshield Premier Perpetual License from one device to another

We have lost the machine on which we installed Installshield Premier - we do not get the return option in our license information, how can this be handled?


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Technical Writer
Technical Writer

HI @fkipnis

If you no longer have the machine that had InstallShield on it, then you can contact Technical support to get the license returned to you, regardless of your maintenance plan status. 

You can find the contact information for Technical support on the community at the link below.

I am only human; anything said is my view or from my own experience and not necessarily that of Flexera.
If my reply answers a question you have raised, please click "ACCEPT AS SOLUTION".
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