zhuoyunzhen
Level 2

Failed to activate Installshield2020r1

When activating Installshield2020r1, the following message appears:

offline activation failed
The offline transaction falied.Make sure that the
response test is property formatted.Chick the hele link
below for more infimation.
Error 51302-Mandatory XML element missing

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2 Replies
Jenifer
Flexera Alumni

Hi @zhuoyunzhen ,

I would suggest you to contact Flexera support for any activation related issues via support@flexerasoftware.com

They will be able to assist you with!

Thanks,

Jenifer

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That love is forever sincere as I said  run 3

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