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- Facing problem during major upgrade
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‎Nov 05, 2008
05:26 AM
Facing problem during major upgrade
Hi All,
This is kapil and i m new to installshield.I m facing problem in upgrading(major upgrade) second time.First time i am able to upgrade (major upgrade) successfully.Second time when i upgrade i get the following error:
"A network error occurred in while attempting to read from the file C:\WINDOWS\Installer\MyProductname.msi"
Also if i try to install upgraded installer for the first time ,it is installed successfully but when i go to Add/Remove programs to uninstall it i get the same error.
Since upgradation involves uninstallation and then istallation so i think above error is coming during uninstallation and hence upgradation fails.
How can i remove this error during uninstallation so that upgradation is successful.
Please help.I will be grateful to you all.
regards
Kapil
This is kapil and i m new to installshield.I m facing problem in upgrading(major upgrade) second time.First time i am able to upgrade (major upgrade) successfully.Second time when i upgrade i get the following error:
"A network error occurred in while attempting to read from the file C:\WINDOWS\Installer\MyProductname.msi"
Also if i try to install upgraded installer for the first time ,it is installed successfully but when i go to Add/Remove programs to uninstall it i get the same error.
Since upgradation involves uninstallation and then istallation so i think above error is coming during uninstallation and hence upgradation fails.
How can i remove this error during uninstallation so that upgradation is successful.
Please help.I will be grateful to you all.
regards
Kapil
(3) Replies
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‎Nov 05, 2008
09:31 PM
All,
Please help me in this..i m stuck at this and its very urgent.
regards
kapil
Please help me in this..i m stuck at this and its very urgent.
regards
kapil
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‎Nov 06, 2008
10:33 AM
If you turn on verbose logging (/L*v) you should be able to get an idea of where the problems are.
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‎Nov 06, 2008
12:13 PM
The symptoms make me think that you may have the ResolveSource action without the Not Installed condition. See if this is the case. That is, make sure that wherever the ResolveSource action appears (i.e., Install UI sequence and Install execute sequence), it has the condition Not Installed .
Regards,
David
Regards,
David